Withdrawal Information
Convenience translation. This English version is provided for information only. Only the German version is legally binding: Widerrufsbelehrung.
Last updated: August 2026
Important note: printed goods are excluded from withdrawal
There is no right of withdrawal for contracts for the supply of goods that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer (§ 312g (2) no. 1 BGB).
Since we only print or embroider each product with your design after your approval, the right of withdrawal is excluded for these items. We do not currently offer unprinted goods.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods. For several goods that you ordered as part of a single order and that are delivered separately, the period runs from the day on which you took possession of the last item.
To exercise your right of withdrawal, you must inform us
Echo Studios GbR
Eschenweg 10
88376 Königseggwald
Germany
Email: business@echo-studios.de
Phone: +49 174 8596209
of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the model withdrawal form below, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your notice of exercising the right of withdrawal before the withdrawal period expires.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received notice of your withdrawal from this contract.
For this reimbursement we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement.
We may refuse reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check their condition, properties and functioning.
Model withdrawal form
(If you want to withdraw from the contract, please fill in this form and send it back.)
To Echo Studios GbR, Eschenweg 10, 88376 Königseggwald, Germany, email: business@echo-studios.de
I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
_______________________________________________
Ordered on (*)/received on (*): _______________
Name of consumer(s): ___________________
Address of consumer(s): ______________
_______________________________________________
Signature of consumer(s) (only if notified on paper): _______________
Date: _______________
(*) Delete as applicable.