General Terms and Conditions
Convenience translation. This English version is provided for information only. Only the German version is legally binding: Allgemeine Geschäftsbedingungen.
Last updated: October 2026
1. Scope
These terms apply to all contracts for the production and delivery of individually printed or embroidered textiles between Echo Studios GbR, Eschenweg 10, 88376 Königseggwald, Germany (hereinafter “we”) and our customers. Deviating terms of the customer only become effective if we agree to them in writing.
Our offer is aimed exclusively at entrepreneurs within the meaning of § 14 BGB (German Civil Code), legal entities under public law, as well as clubs and other organisations. We do not conclude contracts with consumers (§ 13 BGB). By sending your request, you confirm that you are not acting as a consumer.
2. Conclusion of contract
The presentation of products and prices on this website is not a binding offer but an invitation to send a request. The process is as follows:
You send us a request via the form, the product configurator, by email, WhatsApp or phone. We then prepare a free, non-binding quote with a digital mockup of your design on the desired product. A contract is only concluded when you expressly accept this quote and approve the mockup and we confirm this to you.
The price shown in the configurator and the preview image generated there are non-binding guide values based on your information. Only the price and mockup in our quote are binding. If we deviate from the guide price, we will point this out in the quote.
You incur no costs until approval. Quotes are valid for 30 days.
3. Artwork, designs and rights of use
3.1 Artwork you provide
Logos, graphics, photos, lettering and other artwork you send us remain your property; all rights to them remain with you or the respective rights holders. You grant us the simple, non-transferable right to edit the artwork as necessary for printing and to use it for creating mockups and quotes, production by our production partner and processing your order. We only use your artwork for other purposes, such as a reference, with your consent.
By sending the artwork, you warrant that you hold the necessary rights to it and that its use does not infringe any third-party rights, in particular copyright, trademark, name or personality rights.
We do not check the submitted artwork for legal admissibility. If third parties make claims against us because of artwork you supplied, you shall indemnify us against these claims and bear the necessary costs of legal defence.
3.2 Free design proposals
On request, we create design proposals according to your specifications. They are free of charge and non-binding. A design proposal creates neither an obligation for you to order nor an obligation for us to create further proposals.
3.3 Designs we create
Designs, drafts and design proposals that we create are our intellectual property. Copyright and all rights of use remain with us unless otherwise provided below. Rights to elements that come from you, such as your logo or your name, remain unaffected; we do not use these elements for other customers.
If you order products with a design created by us, you receive the simple, unlimited-in-time right to use, pass on and sell these products and to show images of these products, for example on your website or on social networks. Further uses, in particular production by other providers, use in other media, editing or passing the design on to third parties, require the purchase of the rights of use. You may not use design proposals that you do not order.
You can buy the rights of use to a design created by us. We agree the scope and price individually in text form. Unless otherwise agreed, upon full payment of the agreed price we grant you the exclusive right of use, unlimited in time, territory and content, including the right to edit, and hand over the print files. We may continue to show the design as a work sample afterwards unless you object.
3.4 Prohibited content
We reject designs with anti-constitutional, inciting, insulting or otherwise unlawful content. If we only recognise this after conclusion of the contract, we may withdraw from the contract.
4. Prices and payment
All prices stated are final prices per piece and include shipping within Germany. As a small business within the meaning of § 19 UStG (German VAT Act), we do not show VAT.
For deliveries to other countries, we state the price in the quote. It includes shipping, customs duties and import charges (delivered duty paid, Incoterm DDP), so that no further costs are due on delivery. If delivery duty paid to a country is not possible, we will point this out in the quote. If customs duties or import charges change by law after the quote has been accepted, we may pass on the verifiable difference to you.
The price depends on the quantity ordered, the number of print areas and the chosen finishing. The tier shown in the accepted quote is decisive. If the quantity changes afterwards, the unit price changes accordingly.
Invoices are payable without deduction within 14 days of the invoice date. If you pay after this date, you are in default (§ 286 (3) BGB). For larger orders we may require a down payment; we will expressly agree this in advance.
5. Mockup and approval
Before production you receive a digital mockup. Please check it carefully, in particular spelling, colours, proportions and the placement of the design.
With your approval the mockup becomes binding. We cannot be held responsible for errors that were already recognisable in the approved mockup. Screen colours and print colours may differ slightly; such deviations are not a defect.
6. Production, delivery time and shipping
Production begins after your approval. The delivery time is usually 14 to 17 days. For larger quantities it may be longer; in that case we will give you a specific date in advance.
Delivery times are non-binding estimates unless we have expressly promised a fixed date. If delivery is delayed for reasons for which we are not responsible, we will inform you without delay.
Production is carried out by a production partner. We deliver duty paid and free of shipping costs to the delivery address you specify within Germany; we bear any import charges. Deliveries to other countries are also made duty paid in accordance with section 4; we state the expected delivery time in the quote.
7. Defects
The statutory provisions on liability for defects apply. If the delivered goods show a defect, please let us know and give us the opportunity to remedy it.
For printed goods, production-related deviations of up to two centimetres in the placement of the design and slight colour deviations are common and do not constitute a defect. Nor are usual deviations in size and colour of the textiles a defect.
8. Liability
We are liable without limitation in accordance with the statutory provisions for damage resulting from injury to life, body or health and for damage caused by intent and gross negligence.
In the event of a slightly negligent breach of an obligation whose fulfilment makes the proper performance of the contract possible in the first place and on whose compliance you may regularly rely, our liability is limited to the foreseeable damage typical for the contract at the time the contract was concluded. Otherwise, liability for slight negligence is excluded. Liability under the German Product Liability Act remains unaffected.
9. Right of withdrawal
Since we only conclude contracts with entrepreneurs, clubs and organisations, there is generally no right of withdrawal. If, exceptionally, a contract is nevertheless concluded with a consumer, the following applies: consumers have a statutory right of withdrawal. For goods made to your individual specifications, which includes every textile printed or embroidered by us, this right does not exist pursuant to § 312g (2) no. 1 BGB. Details and the model withdrawal form can be found in our withdrawal information.
10. Storage of your print files
We keep your print files for the duration of order processing and beyond for as long as this is useful for reorders. We delete requests that do not lead to an order, together with the uploaded files, no later than twelve months after the last contact. Details are set out in our privacy policy.
11. Final provisions
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, mandatory consumer protection provisions of the country of your habitual residence remain unaffected.
If you are a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from this contract is our place of business.
We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
Should any provision of these terms be invalid, the validity of the remaining provisions shall remain unaffected.